Medical Certificates.
Digitised from Clinic to Employer.
myMC provides employers with a simpler way to manage employee medical certificates by connecting participating clinics directly to the company's digital MC workflow.
When a doctor issues an MC, the certificate details are recorded digitally through myMC and made available to the authorised employer — reducing the need for paper certificates, photographs, emails and manual HR processing.
Less paperwork. Less manual verification. Better visibility.
Designed for Malaysian employers and participating healthcare providers.
Employee
Visits a participating clinic
Clinic
Doctor decides and issues the MC
myMC
Records the digital MC
HR
Authorised access to the record
One connected digital MC workflow
Paper MCs Create Unnecessary Work.
The medical consultation isn't the problem.
The administrative process that follows can be.
In a traditional process, an employee receives a paper medical certificate, takes a photograph of it and sends it to a manager or HR.
The certificate may then need to be checked, verified, recorded and stored manually.
For one employee, this may seem like a small task. Across an organisation, these repetitive steps can create unnecessary administrative work for employees, managers and HR teams.
Manual Submission
Employees may need to photograph or scan their physical MC before sending it to their manager or HR.
Manual Verification
HR teams may need to review submitted certificates and verify important information manually.
Fragmented Records
MCs can arrive through different channels such as email, messaging applications or physical documents.
Administrative Effort
HR teams spend valuable time collecting, checking, recording and maintaining MC information.
There Should Be a Simpler Way.
myMC digitises the journey between the clinic and the employer.
From Medical Consultation to HR — Digitally.
myMC does not change the medical consultation or how a doctor decides whether medical leave should be issued.
Instead, myMC digitises what happens after that decision.
- 01
Employee Visits a Participating Clinic
The employee visits a participating clinic and receives a medical consultation as usual.
- 02
Doctor Determines Whether an MC Is Required
The treating doctor assesses the employee and determines whether medical leave should be issued.
- 03
Doctor Issues the MC Digitally
If medical leave is appropriate, the doctor records the MC details through the authorised myMC platform.
- 04
myMC Creates the Digital Record
The medical certificate is recorded digitally against the relevant employee information.
- 05
HR Has Access to the MC Record
Authorised employer users can access the MC information through the company's myMC environment.
Medical Judgement Stays With the Doctor.
Administration Becomes Digital.
myMC does not influence the doctor's medical decision.
It simply provides a more efficient way for the resulting medical certificate to move from the participating clinic to the employer.
Turn a Manual HR Process Into a Digital Workflow.
Managing employee medical certificates shouldn't require multiple people to repeatedly handle the same document.
myMC helps simplify the administrative journey by creating a direct digital workflow between participating clinics and employers.
Reduce Manual Handling
Reduce the need for employees, managers and HR teams to repeatedly handle, photograph, forward and process MC documents.
Simplify Verification
MC information is recorded through an authorised participating clinic instead of relying solely on photographs or copies submitted by employees.
Centralise MC Records
Keep medical certificate information within a structured digital environment instead of having records distributed across different communication channels.
Reduce HR Administration
Spend less time collecting documents, checking information and manually organising MC records.
Improve Traceability
Maintain clearer visibility of medical certificates issued through participating clinics.
Improve the Employee Experience
Employees can focus on their recovery instead of worrying about photographing, submitting and following up on their medical certificate.
Replace Multiple Manual Steps With One Connected Process.
Traditional MC Process
7 steps- 1
Doctor issues paper MC
- 2
Employee receives the physical certificate
- 3
Employee photographs or scans the MC
Manual - 4
Employee sends it to manager or HR
Manual - 5
HR receives and checks the certificate
Manual - 6
HR records the information
Manual - 7
Certificate is stored for future reference
With myMC
5 stepsEmployee visits participating clinic
Doctor determines whether an MC is required
Doctor issues the MC digitally
DigitalmyMC records the certificate
DigitalAuthorised HR users can access the MC record
Digital
Doctors continue to make the medical decision. myMC takes care of what happens next.
Small Administrative Tasks Become Significant at Scale.
Processing one medical certificate may only require a few minutes. But across an organisation with hundreds or thousands of employees, the time spent receiving, forwarding, checking, recording and maintaining medical certificates can quickly add up.
myMC helps organisations simplify this repetitive administrative process.
Reduce Processing Time
Reduce the time spent moving MC documents between employees, managers and HR teams.
Reduce Manual Administration
Remove unnecessary document handling and repetitive administrative steps from the MC process.
Improve Visibility
Maintain clearer access to MC records issued through participating clinics.
Create Better Traceability
Create a structured digital trail instead of relying on documents distributed across different communication channels.
Spend Less Time Processing MCs.
Spend More Time on Work That Matters.
The Right Information. Available to the Right People.
Medical certificate information should not be handled like ordinary paperwork.
myMC is designed around controlled access between employers and participating clinics.
Employer-Managed Employee Information
Relevant employee master information is maintained within the employer's authorised myMC environment.
Authorised Participating Clinics
Access to the company's myMC environment is provided to participating clinics authorised under the programme.
Doctor-Issued MC Records
Medical certificates are recorded following the treating doctor's medical assessment and decision.
Controlled HR Access
MC information is made available to authorised employer users for the organisation's administrative process.
Structured Digital Records
Medical certificate information is maintained in a more structured and traceable digital format.
Controlled access, end to end
Understanding myMC
Have a question that isn't answered here? We're happy to help.
info@mymc.com.myWhatsApp: 016 444 0468
What is myMC?
myMC is a digital medical certificate platform designed to connect participating clinics with employers and simplify the administrative process of managing employee medical certificates.
Does myMC decide whether an employee should receive an MC?
No.
The decision to issue medical leave remains entirely with the treating medical practitioner.
myMC digitises the administrative process after the doctor's decision.
Does myMC change the medical consultation?
No.
Employees continue to visit their doctor and receive a medical consultation as usual.
The doctor determines whether medical leave is appropriate.
Who issues the medical certificate?
The medical certificate is issued following the assessment and decision of the treating doctor at a participating clinic.
Does the employee need to upload a photograph of the MC?
For MCs issued through the participating myMC clinic workflow, the certificate information is recorded digitally by the clinic.
This reduces the need for employees to photograph and manually submit their certificate to HR.
Who manages employee information?
Relevant employee information used by myMC is maintained by the employer within its authorised environment.
Can any clinic access the system?
No.
Access is provided to participating clinics authorised under the employer's programme.
Who can access the MC information?
MC information is made available to authorised users based on the organisation's access configuration.
Is myMC an online doctor consultation service?
No.
myMC is focused on digitising the medical certificate process between participating clinics and employers.
The medical consultation continues to take place between the employee and the treating medical practitioner.
Ready to Simplify How Your Company Manages Medical Certificates?
Move away from paper certificates, photographs, manual submissions and fragmented records.
Create a simpler digital connection between your organisation and participating clinics with myMC.
From Clinic to HR. One Digital MC Workflow.